Service Delivery Technical Teamleader at LCL Data Centers
Diegem, Vlaanderen, Belgium -
Full Time


Start Date

Immediate

Expiry Date

22 May, 25

Salary

0.0

Posted On

23 Jan, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

LCL has years of experience and unparalleled know-how in the field of data centers. With our Sites in Diegem, Aalst, Antwerp, Huizingen and Gembloux, we serve customers across many different sectors.
In response to market demand, we have expanded our range of services in recent years to include connectivity and cloud solutions. In addition to our technical expertise and reputation as a reliable partner, attention to co-creation and sustainability are two important success factors for us. And that’s where the future lies! Our mission is to run a sustainable data center with the highest ethical standards for our employees, customers and partners.
You’ve read it before: we listen to our customers and build lasting relationships with them. On the other hand, we aim to further expand our activities. As Service Delivery Technical Teamleader, you play a key role in that collaboration.

Responsibilities
  • Leading and Coaching: Daily management of data center technicians and data center supervisors, including task allocation, follow-up, and guiding their professional development through coaching and feedback.
  • Ensuring Quality and Safety: Monitoring compliance with safety guidelines and quality standards, and implementing improvement measures following incidents or audits.
  • Developing Procedures: Drafting, implementing, and managing work procedures and technical instructions to ensure consistency, quality, and safety.
  • Project and Planning Coordination: Creating and managing project schedules, including aligning staff, equipment, and budgets, and resolving potential bottlenecks. This is always done in consultation with other departments (e.g., Critical Infrastructure).
  • Technical Support: Acting as one of the points of contact for technical questions and facilitating efficient problem-solving within the team.
  • Reporting and Improvement: Monitoring the progress and results of projects and reporting to management, with a focus on continuous improvement.
    As a Service Delivery Technical Team Leader, you coordinate projects, develop procedures, and ensure quality and safety in collaboration with other relevant departments (such as Quality, Critical Infrastructure, etc.). You lead a technical team and foster the professional growth of your team members within a sustainable and innovative organization.
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