Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Service Design Lead at VAM Systems

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

06 May, 26

Salary

0.0

Posted On

05 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Design, Journey Mapping, Service Blueprinting, Experience Strategy, Facilitation, Co-Creation, Stakeholder Engagement, Figma, Miro, Adobe Creative Suite, Prototyping Tools, User Research, Service Prototyping, Usability Testing, Agile, Cross-Functional Service Development

Industry

IT Services and IT Consulting

Description

Job Description We are currently looking for Service Design Lead for our UAE operations with the following Skill set and terms & conditions. TECHNICAL SKILLS & KNOWLEDGE Proven experience in service design, journey mapping, service blueprinting, and experience strategy. Skilled in facilitation, co-creation, and stakeholder engagement. Expertise in Figma, Miro, Adobe Creative Suite, and prototyping tools. Strong understanding of service design systems and frameworks. Familiarity with Agile and cross-functional service development. Experience conducting user research, service prototyping, and usability testing. PREVIOUS EXPERIENCE 4–8 years of experience in service design or related fields. Experience leading complex, cross-channel service projects from discovery to delivery. Bachelor’s degree in Design, Service Design, HCI, or a related field (Master’s preferred). Prior experience working in multinational and dynamic organizations. Strong portfolio showcasing service design outcomes and impact. Joining time frame: 2 weeks (maximum 1 month)

Responsibilities

The Service Design Lead will be responsible for leading complex, cross-channel service projects from discovery to delivery. This role involves engaging with stakeholders and facilitating co-creation sessions to enhance service design outcomes.