Service Desk Agent at DXC Technology

Wuhan, Hubei, China -

Full Time

Start Date

Immediate

Expiry Date

25 Apr, 26

Salary

0.0

Posted On

25 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Control, Quality Assurance, Risk Management, Documentation, Collaboration, Continuous Learning, Security, Compliance

Industry

IT Services and IT Consulting

Description

Job Description: Essential Job Functions: • Perform quality control tasks, including inspections and testing, to ensure product compliance with established standards. • Assist in maintaining quality standards and documentation. • Collaborate with cross-functional teams to implement corrective actions. • Provide support to quality analysts and technicians. • Maintain and update quality records and reports. • Follow established quality assurance procedures and policies. Basic Qualifications: • Entry level • Typically, 0-1 years of relevant work experience • Proven experience in security, risk, and compliance • Proficiencies in quality assurance and risk management • Continuous learner that stays abreast with industry knowledge and technology Other Qualifications: • Professional certifications in quality management or related coursework a plus At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here. DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

Responsibilities

The Service Desk Agent will perform quality control tasks, assist in maintaining quality standards, and collaborate with cross-functional teams to implement corrective actions. They will also provide support to quality analysts and maintain quality records.