£24,600 PER ANNUM

Are you experienced in providing great customer service? Would you like to work for a growing company, where progression is key? If the answer is YES this could be the role for you.
We are looking for a self-motivated individual, to join our growing client in Melksham. Working as part of the internal and national team you will be responsible for assisting customers over the phone and by email.

SKILLS AND EXPERIENCE

• Ability to work in a fast-paced environment
• Excellent verbal and written communications skills
• Good IT skills
• Ability to work as part of a team
• Similar previous experience is desirable

• Log support tickets
• Ordering parts
• Arrange site visits for engineers to attend
• Assign engineers to tickets
• Arrange delivery of parts to customer sites
• Follow up on support Tickets to ensure they are completed and closed