Service Desk Analyst at Isle of Man Government
Douglas IM1, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

19 Nov, 25

Salary

33290.0

Posted On

19 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

A WORKPLACE THAT INVESTS IN YOU

A competitive salary that increases each 12 months until you reach the salary maximum.
Annual leave starting from 21 days, a Privilege Day and 10 Bank Holidays; your annual leave will increase after your first year and again after your third year.
A flexi-time scheme where you can accrue additional time worked to take as leave.
Enjoy a flexible hybrid schedule with a blend of remote work and in-office collaboration throughout the week.
Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements: the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.
Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development.
Discounted access to the NSC gym and island swimming pools as well as 1-to-1 support programmes and exercise classes with qualified instructors.
Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and sign-posting on a wide range of issues.
Ability to apply for an unpaid career break after 3 years’ service.
Access to the Isle of Man Public Service Cycle to Work scheme after your first year of employment.
Access to the Government staff canteen where you can purchase affordable meals, drinks and snacks.

Responsibilities

Are you a problem-solver who thrives on keeping technology running smoothly?
Join the Government Transformation Services team as a Service Desk Analyst and be at the forefront of IT support across multiple departments. In this role, you’ll provide first-line support to a diverse range of customers, troubleshooting IT issues, responding to enquiries, and directing tickets to the right teams. You’ll play a key role in keeping systems running efficiently, helping colleagues and third-party suppliers get the support they need to stay productive.
This is a great opportunity to work in a fast-paced environment, develop your technical skills, and make a real impact across Government services!

Loading...