We are looking for an enthusiastic Service Desk Analyst to join our vibrant team at Centorrino Technologies in Melbourne.

Growing your career as a Full Time Service Desk Analyst is an awesome opportunity to develop excellent skills.

If you are strong in planning, persuasion and have the right experience for the job, then apply for the position of Service Desk Analyst at Centorrino Technologies today!

Imagine joining an organisation that has a great working culture and an award winning brand! That’s exactly what you will get when you join Centorrino Technologies. Our values, our people, our brand and our customers mean everything to us.

Here at CT, we put a lot of effort into delivering the best customer experience of any managed ICT provider in Australia.

We work pretty hard at CT, but that doesn’t come without a little play.

- Work a hybrid model of 3 days in head office and 2 days at home

- Training and development – We offer heaps of courses, certifications, and coaching

- Wellbeing Subsidies – You’ll get discounts on your gym, yoga and pilates memberships

- Mac or PC? Your choice!

- Cost Price Tech – CT discounts

- Events, Events, Events for everyone!

- 3pm snack trolley – A cart of goodies with lollies, fruit and other snacks will make its way around the office at 3pm daily

- Everyone has a very personalised career and learning plan. Our commitment is to help you to become the best you can be.

- The list goes on….

About the Role

• The successful candidate will be responsible for resolving escalated tickets from various teams within the business and systematically work through the request to resolve the customers' inquiries quickly and efficiently all the while developing a rapport with the end-user.