SERVICE DESK ANALYST

Residency
5 years residency required
Employer
C5 Alliance Limited
Closing date
01 September 2025
Reference
65711
Contract
Permanent
Hours
Full Time
Salary
Negotiable
We have various opportunities for Service Desk Analysts to join the Jersey team.
The role involves providing first-line support to C5 clients, ensuring that Service Level Agreements are met and offering a point of contact to log and manage reported issues. This includes both reactive support and proactive problem management and trending to identify common issues for root cause resolution. Additionally, the role involves reporting and auditing calls logged within the Service Desk system to guarantee clarity, timely updates, and quality.

Core skills required

• Ability to speak and understand English
• CV Required
• Keyboard Skills
• References

How to apply

• Online

Contact name
People Team
Address
Winward House,
La Route de la Liberation,
St Helier,
Jersey.
JE1 1B

Please refer the Job description for details