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Service Desk Associate Full-Time - 7102 Thunder Bay at The Home Depot
, , Canada -
Full Time

Start Date

Immediate

Expiry Date

06 Mar, 26

Salary

0.0

Posted On

06 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Order Management, Issue Resolution, Coordination, Communication, Problem Solving, Team Collaboration, Vendor Management

Industry

Retail

Description
With a career at The Home Depot, you can be yourself and also be part of something bigger. Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders. Position Responsibilities Ensure customers receive products and services requested in a timely and accurate manner Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third party agents Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely and professional manner. What sets us apart? Health and Dental Benefits for Full Time associates Profit Sharing and Stock Purchase Plan Paid Training & Career Development Tuition Reimbursement As the world’s largest home improvement specialty retailer, we operate over 2,200 retail stores across North America. All of our associates have one thing in mind — helping our customers build and improve their homes and businesses.
Responsibilities
Service Desk associates are responsible for managing Customer Order Management orders from start to finish, ensuring customer satisfaction. They act as a liaison between various stakeholders to resolve issues and coordinate order-related activities.