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Service Desk Associate Part-Time -7226 Parry Sound at The Home Depot
Parry Sound, Ontario, Canada -
Full Time

Start Date

Immediate

Expiry Date

05 Sep, 26

Salary

21.85

Posted On

07 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Order Management, Issue Resolution, Coordination, Customer Service, Liaison, Project Support

Industry

Retail

Description
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. Service Desk Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders. Position Responsibilities Ensure customers receive products and services requested in a timely and accurate manner Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third party agents Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely and professional manner. What sets us apart? Health and Dental Benefits for Full Time associates Profit Sharing and Stock Purchase Plan Paid Training & Career Development Tuition Reimbursement The pay range for this position is between $20.10 - $21.85 As the world’s largest home improvement specialty retailer, we operate over 2,200 retail stores across North America. All of our associates have one thing in mind — helping our customers build and improve their homes and businesses.
Responsibilities
Manage Customer Order Management (COM) orders from start to finish, including special orders and installations. Act as a liaison between customers, vendors, and internal teams to ensure timely and accurate product delivery.