Service Desk Clerk at Albertsons Companies

Gilford, New Hampshire, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

0.0

Posted On

28 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Dependability, Transaction Processing, Communication, Problem-Solving, Organization, Customer Focus, Team Support

Industry

Retail

Description

A Day in the Life: We're looking for a friendly and dependable Service Desk Clerk to be the welcoming face of our store and a key support for our front-end operations. In this role, you'll assist customers with returns, inquiries, and special requests, while helping maintain smooth daily operations behind the scenes. You'll handle tasks like processing transactions, managing store communications, and supporting team members with various service-related needs. Ideal candidates are customer-focused, organized, and comfortable working in a fast-paced environment with strong communication and problem-solving skills.     What you bring to the table: * You take pride in the work you do, whether big or small. * You agree that food is central to all our lives. * Helping customers and fellow associates gives you energy. * Smiling and making others smile is your favorite. * You are eager, willing, and wanting to learn & grow. * You believe that being a part of your community matters. Why you will choose us: Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better! We also provide a variety of benefits including: * Diverse and Inclusive work culture * Competitive Wages paid weekly * Flexible work schedules * Associate discounts * Leaders invested in your training, career growth & development. * Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!) * Vacation / Paid Time Off-For eligibility requirements please visit myACI Benefits [https://urldefense.com/v3/__https:/myaci-benefits.com/__;!!K1aXqncla1X7G90AkdLmCg!rAQQIgK5qTHEOZimihiTu-Cq5CqDd5yTyDy2Md9yy2X9n5N5-LNd_VFz-Ph78hdScxWtyckceXfHreYVJ1PsQk_8tfijDVHG5g$] Our Values * We put people first. * We are customer driven. * We value different perspectives. * We raise the bar. * We act as owners. * We are one team. * We build belonging. * We are committed to a healthy future. * Click to view video:   ACI Values [https://fw.tv/iframe/player?amp=1&channel=talent_acquisition&video=gp9481&max_videos=1&cookies_opt_in=true&cookies_root=false] Pay Transparency: Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay*, PTO/Vacation pay*, paid holidays*, bereavement pay and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis. *For roles in Washington State: Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.

Responsibilities

The Service Desk Clerk will act as the welcoming face of the store, assisting customers with returns, inquiries, and special requests. This role also involves handling daily operations tasks such as processing transactions and managing store communications.