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Service Desk Controller - Torrensville - K&B at Metcash

Adelaide, South Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

16 Aug, 26

Salary

0.0

Posted On

18 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Trade Knowledge, POS Systems, Microsoft Office Suite, Customer Service, Organizational Skills, Communication, Workflow Coordination, Attention To Detail

Industry

Building Materials

Description

Service Desk Controller Torrensville Trade Centre | Mon–Fri Full-Time (38 hrs) Are you a highly organised, customer-focused professional with a strong trade background?Join our passionate team at Torrensville Trade Centre and be the friendly face that keeps everything running smoothly. About the Role As our Service Desk Controller, you’ll play a key role in supporting daily operations and delivering an exceptional experience to our trade customers. You’ll manage enquiries, coordinate workflows, and ensure our service desk operates efficiently. This is a full-time, Monday to Friday opportunity with real potential for career growth. What You’ll Be Doing Acting as the first point of contact for customers and trade enquiries Coordinating service desk activities and supporting site operations Working across POS systems and Microsoft Office tools Collaborating with the wider team while also working independently when required Maintaining high standards of organisation and communication What We’re Looking For Strong trade knowledge or trade background (highly regarded) Experience using POS systems and Microsoft Office Suite Excellent communication and customer service skills Exceptional organisational skills with attention to detail A proven ability to work both independently and as part of a team A proactive, can-do attitude and willingness to learn Why Join Us? Be part of a supportive and passionate team environment Opportunity for career growth and advancement Stable, full-time role with Monday to Friday hours Work in a fast-paced, hands-on trade environment Ready to Apply? If you’re looking to take the next step in your career and thrive in a dynamic trade environment, we’d love to hear from you. 👉 Apply now and become a key part of the Torrensville Trade Centre team! #INHT

Responsibilities

The Service Desk Controller manages customer enquiries and coordinates service desk activities to ensure efficient daily operations. They act as the primary point of contact for trade customers while utilizing POS and Microsoft Office tools.