WORKING HOURS:

• 12-hours Rotating Day and Night shift work including weekends/PH
• Day shift: 9.00am – 9.00pm
• Night shift: 9.00pm – 9.00am
• Work 3 days off 2 days

REQUIREMENTS:

• Min. Diploma in Information Technology
• Min. One year experience in IT helpdesk or Network related skills

(GOV PROJECT, STABLE ROLE) X 3

Basic Salary $3000 - $4000 + Site Allowance + Shift allowance + Performance Bonus + Other Benefits (Salary commensurate with experience & qualification)

RESPONSIBILITIES:

• Monitor network and server systems
• Single point of contact with customers/users, resolver groups, third party service providers
• Managing incidents/service requests reported by users
• Tracking incidents/service requests and ensure closure within agreed timescales