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Service Desk Engineer at Exigo Technology Services LLC

Queensland, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

21 Dec, 26

Salary

50000.0

Posted On

22 Sep, 26

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Information Technology & Services

Description

p roviding onsite and remote IT support to staff across all offices, including troubleshooting hardware, software, and connectivity issues;
acting as a key point of contact for helpdesk queries, resolving issues efficiently or escalating when required;
onboarding new users and managing user accounts;
deploying, maintaining, and supporting laptops, multi-function printers and mobile devices;
managing and troubleshooting application issues including iManage and Microsoft Office 365;

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Responsibilities

p roviding onsite and remote IT support to staff across all offices, including troubleshooting hardware, software, and connectivity issues;
acting as a key point of contact for helpdesk queries, resolving issues efficiently or escalating when required;
onboarding new users and managing user accounts;
deploying, maintaining, and supporting laptops, multi-function printers and mobile devices;
managing and troubleshooting application issues including iManage and Microsoft Office 365;