UC SAN DIEGO VALUES EQUITY, DIVERSITY, AND INCLUSION. IF YOU ARE INTERESTED IN BEING PART OF OUR TEAM, POSSESS THE NEEDED LICENSURE AND CERTIFICATIONS, AND FEEL THAT YOU HAVE MOST OF THE QUALIFICATIONS AND/OR TRANSFERABLE SKILLS FOR A JOB OPENING, WE STRONGLY ENCOURAGE YOU TO APPLY.

This is a 100% Contract position for 1 year with the possibility of extension or conversion to career status.

QUALIFICATIONS

• Bachelor’s degree in related area and / or equivalent experience / training.
• Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization.
• Demonstrated ability to model and provide excellent customer service skills to both internal and external customers.
• Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem solving skills.
• Demonstrated experience with cyper-security strategies and tools, particularly NAC, EDR and cyber-security training.
• Demonstrated experience providing work direction to student technical staff.
• Experience with ServiceNow Knowledge base, Preferred.

IF EMPLOYED BY THE UNIVERSITY OF CALIFORNIA, YOU WILL BE REQUIRED TO COMPLY WITH OUR POLICY ON VACCINATION PROGRAMS, WHICH MAY BE AMENDED OR REVISED FROM TIME TO TIME. FEDERAL, STATE, OR LOCAL PUBLIC HEALTH DIRECTIVES MAY IMPOSE ADDITIONAL REQUIREMENTS.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

• Develop, document and coordinate technical testing of new cyber security tools and processes.
• Develop internal and public facing documentation to support cyber-security.
• Coordinate hyper-care events that model world class customer service.
• Analyze cyber security processes and tools and work with others to improve efficiency and effectiveness.
• Assist Service Desk and other ITS units with additional projects.