SERVICE DESK-SERVICE DESK at ZENSAR TECHNOLOGIES SINGAPORE PTE LTD

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

14 Oct, 26

Salary

0.0

Posted On

16 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Desk Operations, MS Office, Desktop Support, Laptop Support, ITIL, ServiceNow, English Communication, French Communication, Troubleshooting, Networking, Security Concepts, Customer Service

Industry

IT Services and IT Consulting

Description

We are looking for a skilled Service Desk professional to join our dynamic team at Zensar Technologies. The successful candidate will play a crucial role in delivering exceptional technical support and ensuring the smooth operation of our clients' IT infrastructure. With a focus on providing timely and efficient solutions, the Service Desk role is vital in maintaining high levels of customer satisfaction. The ideal candidate will have a strong background in service desk operations, a passion for technology, and excellent communication skills. At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar [https://www.zensar.com/careers/] and join us to Grow. Own. Achieve. Learn. [https://www.youtube.com/embed/i2NZsiQqVnU?autoplay=1&fs=1] to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

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Responsibilities

The role involves providing technical support and troubleshooting IT infrastructure issues to ensure smooth operations for clients. The professional will focus on delivering timely solutions to maintain high levels of customer satisfaction.