Service Desk Specialist at Colibrix One

Warsaw, Masovian Voivodeship, Poland -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

3500.0

Posted On

26 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Software Installation, Hardware Configuration, Windows, MacOS, Linux, Account Setup, Workstation Maintenance, Performance Monitoring, System Upgrades, Training Staff, Infrastructure Assistance, System Administration, Data Backup, Data Recovery, Problem-Solving, Communication

Industry

Financial Services

Description

Join COLIBRIX ONE – Innovating the Future of Payments At COLIBRIX ONE*, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include: Global card processing Digital wallet infrastructure Cross-border merchant accounts Alternative payment methods (APMs) Corporate accounts for legal entities We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech. At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you. Responsibilities: Install and configure software and hardware (Windows, MacOS, Linux) Set up accounts and workstations Monitor performance and maintain office systems according to requirements Escalate cases if necessary Upgrade users systems with new releases and models Develop expertise to train staff on new technologies, be ready to answer questions Assist Infrastructure Admins in daily tasks Travel across our offices in the EU zone Qualifications: Experience as a Junior System Administrator or Service Desk Specialist Solid knowledge of everything related user workstations Basic knowledge of data backup/recovery Familiarity with various operating systems and platforms Resourcefulness and problem-solving aptitude Excellent communication skills Fluency in written and spoken English and Russian Nice to have: Experience with office server systems (Windows Server, AD, DNS, DFS) and MDM systems Experience with AWS What we offer: Opportunity to shape the future of fintech solutions within a growing company A collaborative and supportive team environment English / Spanish classes Opportunity to receive reimbursement for work-related training/courses Salary range: 2500-3500 EUR gross per month. * This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.

Responsibilities

The role involves installing and configuring software and hardware across various operating systems, setting up user accounts, monitoring system performance, and assisting Infrastructure Admins with daily tasks. Additionally, the specialist will develop expertise to train staff on new technologies and answer related questions.