F1 Technology Group is a growing MSP and we are looking for rockstars who are passionate about IT! We are currently seeking candidates for Service Desk Technician.

What we are looking for:

• Employees who align with our 5 core values: Integrity, Understanding, Innovation, Communication, and Reliability.
• Employees who are passionate about Customer Service & Technology.

Service Desk Technician Responsibilities

• Provides amazing customer service while providing technically accurate solutions.
• Working knowledge and demonstrated experience with servers, computers, and networking equipment.
• Ability to troubleshoot hardware, software, and network issues remotely: PCs, Microsoft server, smartphones, printers, routers, VMs, VOIP, etc.
• Remediation of server and network outages.
• Proactively identifies technology risks.
• Self-motivated with the ability to work in a fast-paced and rapidly changing environment.

Job Type: Full-time
Pay: $30.00 - $35.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• MSP: 3 years (Preferred)

Ability to Commute:

• Houston, TX 77070 (Required)

Work Location: In perso

• Provides amazing customer service while providing technically accurate solutions.
• Working knowledge and demonstrated experience with servers, computers, and networking equipment.
• Ability to troubleshoot hardware, software, and network issues remotely: PCs, Microsoft server, smartphones, printers, routers, VMs, VOIP, etc.
• Remediation of server and network outages.
• Proactively identifies technology risks.
• Self-motivated with the ability to work in a fast-paced and rapidly changing environment