Service Dispatch/Coordinator at Triumph Group of Companies
Toronto, ON M6L 2H8, Canada -
Full Time


Start Date

Immediate

Expiry Date

15 Sep, 25

Salary

0.0

Posted On

16 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Time Management, Powerpoint, Computer Skills, Outlook, Scheduling, Excel

Industry

Outsourcing/Offshoring

Description

Join our growing team of highly skilled experts, shaped by a 30 year history of excellence.
Triumph is looking for team members driven by unwavering dedication to safety and dedicated to the delivery of quality work without compromise.

SKILLS AND EXPERIENCE

  • Highly organized and flexible, willing to take on new challenges
  • Strong skills to effectively communication with both internal and external
  • Efficient time management with the ability to multi-task, prioritize and meet deadlines
  • Strong work ethic with ability to work as part of a team and independently
  • Strong problem solver, and follow-up skills
  • Minimum of two (2) years of Construction service industry experience with service/or scheduling
  • Strong computer skills including the Microsoft Office suite of products and in-house systems (Excel, Word, Outlook, PowerPoint, Dataforma, Procore)
Responsibilities
  • Receive incoming calls and responding to customer needs
  • Ensures work has been performed to customer’s expectations and performs follow-up with the customer, as needed
  • Reviews labor scheduling to align crews to the appropriate customer and service need
  • Updates service software with all relevant information
  • Assists with creation of T&M quotations, as needed
  • Dispatching and scheduling calls to crews
  • Co-ordinate and manage multiple crews
  • Communicate instructions to crews on a daily basis
  • Organize crews with proper equipment, and materials
  • Administrative support to Office Manager and Owners of the company
  • Perform purchase orders for parts and units
  • Coordinate and distribute customer notifications/mailings
  • Perform data entry; responsible for maintaining the department’s filing system
  • Customer relations
  • Perform all other duties as assigned
Loading...