ABOUT US

Peddie Roofing and Waterproofing ltd. is a small business in Calgary, AB. We are professional, agile, innovative, and our goal is to A Growing Accredited Commercial Roofing Company who operates mainly in Alberta but at times will service neighboring provinces. Peddie Roofing & Waterproofing Ltd. is a growing fast paced commercial roofing company with 30+ years in the Calgary and area market. We are currently looking to add another Service Dispatcher / Administrative Support Employee as our crew forces are growing within our dynamic team. Peddie Roofing offers competitive industry wages, benefit plan, safe working place, year-round work, and apprenticeship support and Red Seal Management for our roofers, and continual education for our office staff.

Our work environment includes:

• Modern office setting
• Growth opportunities
• Regular social events
• Relaxed atmosphere

JOB DESCRIPTION: SERVICE DISPATCH / ADMIN SUPPORT IN PEDDIE OFFICE

· To provide administrative and clerical support for office and field staff.
· Interface with all levels of Property managers to ensure service execution is being executed upon all levels from the leak call dispatching to the approval and signing of the follow-up reports.

REQUIREMENTS AND SKILLS

· Basic knowledge with Microsoft Word, Excel, Outlook
· Excellent time management skills and the ability to prioritize work
· Attention to detail and problem solving skills
· Excellent written and verbal communication skills
· Strong organizational skills with the ability to multi-task

· Training and implementation of online database for field operations. Priority for the next 1-3 months 2025.
· Answering phone calls and emails from clients as required facilitating service requests and follow-up communication.
· Operating Peddie Roofing Online System coordination. Monitoring, scheduling, dispatching, and collecting of data from service foremen.
· Reporting upon projects with frequent leaks to service manager and be an interface account manager for the property managers. Be support role for various accounts.
· Participate in Service Safety, Production and or Foreman’s Meetings as required.
· Type tenders/reports, proofreading, photocopy, emailing, correspondence, and spreadsheets.
· Set-up and keep track of jobs in the service system.
· Maintain Tender/Job List in Excel spreadsheet and Job Book
· Maintain filing system for Tenders and Active/Dead Jobs
· Order office supplies
· Research and locate information from internet (maps, addresses, postal codes, etc.)
· Create and maintain templates
· Ordering of printed material such as brochures, business cards, letterhead, etc.
· Book hotel reservations for crews as directed
· GPS provider liaison and system monitoring during the day
· Dispatch incoming/outgoing couriers over internet (Purolator/West Direct)
· Organize year-end archiving of Tenders and Job Files
· Maintain photocopier/fax machine, telephone system and voice mail, and change foreman on-call weekly.
Job Type: Full-time
Pay: $52,000.00-$55,000.00 per year

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off
• RRSP match

Work Location: In perso