Service Dispatcher at Harry Browns Family Automotive
Faribault, Minnesota, United States -
Full Time


Start Date

Immediate

Expiry Date

10 Feb, 26

Salary

0.0

Posted On

12 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Multitasking, Prioritization, Customer Service, Organizational Skills, Attention to Detail, Communication Skills, Mechanical Knowledge

Industry

Motor Vehicle Manufacturing

Description
Description Job Summary: We are seeking an Automotive Service Dispatcher?to join our growing team. Full-time Monday-Friday, no evenings, or weekends! Duties/Responsibilities: · This position organizes and distributes service jobs to the technicians to insure timely, high-quality repairs · Stay informed of each technician’s workload giving them the right work, the right amount of work, at the right time · Coordinate and schedule service appointments with technicians and customers · Monitor and track service orders to ensure timely completion · Communicate with Service advisors regarding service updates, delays, or changes · Greet customers as needed and assist Advisors with Customer loaner needs · Drive exceptional customer experience Requirements Required Skills/Abilities: · Ability to multitask and prioritize tasks effectively · Familiarity with phone systems and customer service protocol · Strong organizational skills and attention to detail · Excellent communication skills, both written and verbal · Mechanical knowledge/experience is beneficial

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Responsibilities
The Service Dispatcher organizes and distributes service jobs to technicians to ensure timely, high-quality repairs. They coordinate and schedule service appointments while monitoring service orders for timely completion.
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