Service Dispatcher at Hi Tech

Las Vegas, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

25.0

Posted On

05 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Dispatching, Logistics, Data entry, Microsoft Office, Active listening, Communication skills, Organizational skills, Multitasking, Teamwork, Billing, Record keeping

Industry

Construction

Description

Service Dispatcher Please note: This is a full-time, in person position located at our Las Vegas office – 1840 Stella Lake Street, Las Vegas, NV 89106 Hours are Mon-Fri 7:30AM-4PM / Dispatch Rotation - After hours and weekends. Pay Range: $18.00-$25.00 Full time Overview Hi-Tech Commercial Service is looking for a Service Dispatcher to join our team in Las Vegas, NV. Essential Responsibilities Establish courteous and professional relationships with all customers, vendors, manufacturers and co-workers. Demonstrate the ability to dispatch calls in an organized customer centered approach. Manages all calls and updates with our service partners and clients. Updates all actions regarding managed service calls routinely throughout the shift. Maintain up-to-date records of parts and job status on dispatch boards. Follows all company credit procedures for billing and COD calls. Follows all manufacturer authorization procedures prior to work being done To successfully perform this job an individual must be able to perform each essential job functions and other assigned duties that may be assigned in the course of work and business. Qualifications 1-2 years of customer service experience in a related field Knowledge of dispatch systems or logistics Demonstrates the ability to work as a team Outstanding organizational and multitasking skills Fast data entry Experience working with Microsoft Office programs Strong active listening and communication skills Completion of a satisfactory background check and drug screen is required. Must be at least 18 years of age. Benefits of Joining Our Team Medical, dental, and vision insurance coverage Optional short term disability coverage Company paid, long-term disability and life insurance coverage. Paid time off for vacations and holidays 401(k) Retirement plan with company match Competitive starting hourly rate Hi-Tech Commercial Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Responsibilities

The Service Dispatcher is responsible for managing and dispatching service calls while maintaining professional relationships with clients and vendors. They must also update job statuses, manage parts records, and ensure all billing and authorization procedures are followed.