Service Dispatcher – Internal Role (No Customer Interaction) at Tulley Automotive Group

Nashua, New Hampshire, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

0.0

Posted On

16 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Dispatching, Workflow Management, Shop Operations, Repair Order Flow, Multitasking, Communication, Problem Solving, Organization, Technical Coordination, Automotive Service Knowledge

Industry

Motor Vehicle Manufacturing

Description

Description Service Dispatcher – Internal Role (No Customer Interaction) Join Our Team at Tulley Automotive Group! Are you an experienced Service Advisor who enjoys the operational side of the business—but is ready to step away from constant customer interaction? Tulley Automotive Group is looking for a Service Dispatcher to support our growing Service Department. This is a non-customer-facing role focused on keeping the shop running efficiently and supporting technicians and advisors from behind the scenes. If you understand how a service drive operates but are ready for a more structured, less customer-intensive role, we’d love to talk with you. Why Make the Move? This role is ideal for someone currently working as a Service Advisor who: Is feeling burned out from constant client interaction Enjoys the workflow, organization, and problem-solving side of the business Wants to stay in the automotive industry without the front counter pressure What You’ll Do Dispatch work to technicians based on skill level and availability Monitor shop productivity and workflow Coordinate with advisors, parts, and technicians to keep jobs moving efficiently Help prioritize repairs and manage shop capacity Support overall service department operations What You’ll Gain A non-customer-facing role with reduced daily stress Consistent workflow in a professional, team-focused environment Work closely with experienced technicians and leadership Be a key part of the operation without the front-line pressure Who We’re Looking For Experience as a Service Advisor or similar role in automotive service Strong organizational and communication skills Ability to multitask and think on your feet Understanding of repair order flow and shop operations Team-first mindset Reach out to John Peavey, Mazda Service Manager, today to schedule your interview and take the next step in your career with Tulley Mazda. Requirements Tulley Automotive Group, Inc. is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. Tulley is a family-owned business and has been a trusted name in the local business community since 1957. We provide our team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality. Tulley Advantage: Competitive Compensation; Paid Time Off: Vacation Time | Personal Time | Holiday Time 401(k) plan with dealer contribution; Employee Assistance Program (EAP); Insurance: Medical, Dental, Vision, Accident Disability Coverage: Short Term & Long Term Voluntary Life and AD&D Coverage; Employer Paid Life Insurance Policy. Equal Opportunity Statement: Tulley Automotive Group is an equal opportunity employer! We are committed to creating an environment that celebrates all of our individualistic differences and provide an equal employment opportunity to all applicants and employees within our organization.

Responsibilities

The Service Dispatcher is responsible for assigning work to technicians based on skill and availability while monitoring shop productivity. They coordinate with advisors, parts staff, and technicians to ensure efficient repair order flow and shop operations.