Service Dispatcher – Plumbing Division at Vive Brant Mechanical Inc
Brantford, ON, Canada -
Full Time


Start Date

Immediate

Expiry Date

28 Nov, 25

Salary

23.0

Posted On

29 Aug, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospital/Health Care

Description

Growing HVAC/Plumbing company is hiring a responsible, dedicated and detail-oriented person to join our company. The ideal candidate will be a self-starter with problem-solving skills.
7:30am- 4pm, Monday through Friday.
Responsibilities:
· First line contact with the customer for service calls, and quote requests.
· Dispatch the plumbing technicians as required.
· Work planning.
· Maintain computerized dispatch system.
· Schedule technicians for upcoming jobs and maintain customer contact.
· Assist HVAC Dispatcher during busy times and vacations.
· Assist the plumbing department supervisors as needed.
· Review technicians work orders to ensure any recommendations are received.
· Maintain a list of required preventive maintenance and return visit scheduling.
· Follow up on quotes that have been sent out.
· Assist with other duties when required.
Strong computer skills required
Ability to work in a fast-paced environment.
Works well under pressure.
Strong customer service skills.
Job Type: Full-time

Benefits:

  • Casual Dress
  • Group Benefits after 3 months
  • Company Matching RSP after 3 months

Experience:
Previous experience required 2 years as service dispatcher preference given to candidate with HVAC, Plumbing or other trades office experience.
Job Type: Full-time
Pay: $23.00-$25.00 per hour
Expected hours: 40 per week

Benefits:

  • Casual dress
  • Dental care
  • On-site parking
  • RRSP match

Work Location: In person
Expected start date: 2025-09-0

Responsibilities

Please refer the Job description for details

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