Service Documentation Specialist at Haier Europe

Brugherio, Lombardy, Italy -

Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

0.0

Posted On

20 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Details, Structured Way Of Working, Analytical Skills, Networking Fundamentals, Customer Service, Communication Capability, Teamwork, Adaptability, Initiative, Technical Documentation, Service BOM, Exploded View, Change List Management, Supersession Lists, PCB Programming List, Bad Goods Process

Industry

Manufacturing

Description

Job Posting Title Service Documentation Specialist The challenge An exciting opportunity has arisen to contribute to Haier Europe. The Company is on a journey to achieve ambitious growth and leadership objectives in the region, and we are seeking someone passionate, proactive, self-driven, and motivated to join a team of open-minded individuals. We are looking for someone who embodies the Company’s core behaviors, based on our Own It model : Zero Distance, Agility, Entrepreneurship, Ecosystem and Build Trust. A true change agent who acts with integrity, collaborates across boundaries, adapts quickly, takes initiative and keeps users at the center — fostering an open, innovative, and high-performing environment. What you will do Service Documentation Specialist has the main task to provide the technical documentation (Service BOM and Exploded View) for all the products of competence. Activities: Emission of Service BOM and Exploded View following the plan communicated by SBOM Reverse & SDA Team Leader Manage Change List introduced by R&D/Manufacturing and reflect it in Service BOM Communication with Local Service and Network for management of issues in technical documentation Maintenance of the supersession lists PCB Programming List Maintenance Bad Goods process management What you need to succeed Must have Strong attention to details and structured way of working Education: High School Diploma or University degree Professional experience: 1+ years in similar position even if from different industry Language: Italian & fluent English proficiency Soft skills: Good capability to work inside multicultural team and interface with other people Good communication capability Ability to work independently Technical Skills: Good analytical skills Strong knowledge of networking fundamentals Excellent customer service skills #LI-MV1 Haier Europe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. Haier Europe is part of the Haier Smart Home, the No. 1 company globally in major appliances and among the Fortune's Global 500 and World's Most Admired Companies. Haier Smart Home has a network of 10 R&D centers, 71 research institutes, 35 industrial parks, 143 manufacturing centers and a sales network of 230,000 nodes around the world. We are the world's only IoT Ecosystem Brand that has been ranked in the Kantar BrandZ Top 100 Most Valuable Global Brands for 5 consecutive years. We also ranked as the #1 Global Major Appliances Brand according to Euromonitor International for 15 consecutive years. In 2023, we achieved revenues of approximately € 33.6 billion. In Europe, under our high-end brands, including Candy, Haier and Hoover, we are designing the new era of living by offering our household solutions and scenarios to over 45 markets in Europe and beyond. Haier Europe is headquartered in Vimercate (MB), Italy. More information is available on corporate.haier-europe.com.

Responsibilities

The main task is to provide technical documentation, specifically the Service BOM and Exploded View, for all products within the specialist's area of competence. This involves managing change lists from R&D/Manufacturing and communicating with local service teams regarding technical documentation issues.