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This Position reports to:
Service Manager - Analytics

MORE ABOUT US

The Measurement & Analytics Division is among the world’s leading manufacturers and suppliers of smart instrumentation and analyzers, working at the heart of industrial digital transformation. The portfolio consists of analyzers measuring compositions of gases and liquids; instrumentation measuring process variables such as temperature, pressure, flow, and level; force measurement solutions measuring parameters such as flatness, thickness, and tension; and advanced digital solutions for device management, device health check and predictive maintenance.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe

YOUR ROLE AND RESPONSIBILITIES

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.
The work model for the role is: hybrid between workshop & onsite
This role is contributing to the Process Automation Analytics Service business across Australia.

You will be mainly accountable for:

• Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.
• Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
• Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.

QUALIFICATIONS FOR THE ROLE

• Dual Trade qualification (Instrumentation/Electrical) highly desirable.
• Extensive experience with process gas analysers in the chemicals, oil & gas sectors.
• Proven expertise in process analytics and instrumentation, including service engineering roles.
• Strong knowledge of ABB Continuous Gas Analysers and ABB Gas Chromatograph analysers.
• Passionate about process measurement, gas analytics, and instrumentation technologies.
• Fluent in English with a valid NSW Driver’s License (or equivalent Australian license).