Service Engineer - Automation Solutions at Valmet Inc

Seongnam-si, , South Korea -

Full Time

Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

0.0

Posted On

03 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Automation Systems, Customer Service, Project Management, Technical Expertise, Installation, Maintenance, Optimization, Paper Analyzer, Quality Control Systems, Distributed Control Systems, Teamwork, Stress Resilience, Independent Work, Communication Skills, Sales Support, Preventive Maintenance

Industry

Machinery Manufacturing

Description

Service Engineer (Valmet Automation Solutions - Korea) Are you ready to make an impact in automation and customer service? We are looking for a skilled Service Engineer to support and grow Valmet’s Automation market share by applying technical expertise and delivering exceptional customer service. In this role, you will work closely with our customers to ensure smooth installation, maintenance, and optimization of Valmet’s automation solutions. You will become an expert in Paper Analyzer, QCS (Quality Control Systems), and DCS (Distributed Control Systems), including hardware and process control software design and implementation. This position involves extended periods at customer sites, project management support, and 24/7 on-call service when required. Key Responsibilities Act as the primary contact for dedicated customers, ensuring satisfaction and managing relationships. Identify opportunities for support, upgrades, and training sales. Perform installation, maintenance, and after-service for Paper Analyzer, QCS, and DCS systems. Execute preventive and corrective maintenance tasks and provide on-demand service. Assist in project management and collaborate with sales teams to identify add-on and upgrade opportunities. Provide monthly reports and maintain accurate customer install base information. Promote teamwork, share best practices, and maintain safe working standards. Requirements Minimum 5+ years of experience in the pulp & paper industry. Strong technical knowledge of automation systems and ability to multitask. Working proficiency in English, excellent team-building skills, and stress resilience. Ability to organize work independently and respond quickly to customer needs. Preferred: B.E degree in engineering. We Offer We offer you a challenging and rewarding role where you can truly make a difference. You’ll be part of a skilled, collaborative, and globally connected team that values innovation, teamwork, and continuous learning. Our work environment is international, energetic, and supportive. Additional Information Location: Valmet Automation office, Korea. Reports to: Service Manager, Valmet Automation Korea. If you are excited to learn more, please contact our HR team. Apply by through our online application form. When everything works together Valmet is where the best talent from diverse backgrounds comes together. With 18,000 professionals worldwide, we are the leading global developer and supplier of technologies, automation, and services for the pulp, paper, and energy industries. Learn more and apply at www.valmet.com/careers. http://www.valmet.com Valmet is a global technology leader serving process industries. We work together with our customers throughout the entire lifecycle, delivering cutting-edge technologies and services as well as mission-critical automation and flow control solutions. Backed by more than 225 years of industrial experience and a global team of over 19,000 professionals close to customers, we are uniquely positioned to transform industries toward a regenerative tomorrow. In 2024, Valmet’s net sales totaled approximately EUR 5.4 billion. Our head office is in Espoo, Finland, and we have experts in approximately 40 countries around the world. Valmet’s shares are listed on Nasdaq Helsinki. To protect our candidates' privacy, Valmet will never ask any personal information such as banking information or social security number during the recruitment process.

Responsibilities

The Service Engineer will act as the primary contact for dedicated customers, ensuring satisfaction and managing relationships. Responsibilities include installation, maintenance, and after-service for automation systems, as well as project management support.