Service Engineer

at  Bender UK

Bender is known for its commitment to innovation and safety in electrical systems, especially in a healthcare setting where electrical safety is critical to patient well-being. Due to further expansion and growth a newly created role within Bender Ireland, an Industrial Sales Manager is required.
The main purpose of this role will be to educate and inform customers who rely on electricity and place a high value on its continuing availability within all sectors outside of healthcare.
As company, Bender has been at the forefront of electrical safety innovations for over 75 years and have gained have a strong reputation for high-quality products and solutions, as well as expertise in compliance with international electrical safety standards.
The successful candidate can be based anywhere within Ireland as this role will be covering all customers within the 32 counties. A such, extensive travel will be required and a strong desire to succeed along with be able to demonstrate flexibility is a pre-requisite for this role.

EXPERIENCE & QUALIFICATIONS

• Electrician 18th Edition
• Clean driving licence
• Electrotechnical Certification Scheme (ECS)
• JIB gold card
• SSSTS Card would be preferable
• DBS checks will be required

MAIN PURPOSE:

Working in the Healthcare (and Industrial) sector across leading NHS Trusts, private medical hospitals and Industrial customers this role is responsible for commissioning, service, rapid response call-out and repair of Bender Medical IT systems (IPS), Theatre Control Panels, Operating Lights, Medical tables, Turnkey Theatre Packages and Bender Industrial products.

KEY RESPONSIBILITIES:

• Commissioning and servicing of medical IT systems, surgeons control panels, theatre operating lights, medical tables and pendants
• Servicing 3rd party equipment as above
• Forming part of a call out system and responding within requirements and timescales
• Logging all cases and call outs when working out of hours
• Representing Bender UK in the best light possible through delivering excellent customer service. This role will be on site dealing with end customers, contractors and hospital staff
• Completing job specific risk assessments and method statements
• Support the Industrial Team for on-site technical commissioning and servicing as required
• Provide remote service monitoring and data analysis
• Providing onsite training to customers on Bender supplied equipment
• Attending site meetings as required
• Uploading programmes on completion of projects
• Working closely with all departments within Bender UK, promoting cross functional working and one team approach