Service Engineer at Consilium Safety

Sofia, Sofiya, Bulgaria -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Troubleshooting, Repairing, Maintaining, Programming, Configuring, Commissioning, Customer Service, Technical Assistance, Training, Electrical Equipment, Electronic Equipment, Mechanical Equipment, English, Bulgarian, AutoCAD, Corel Draw

Industry

Security and Investigations

Description

UniPOS LTD Bulgaria was established in 1995, and its main activity is to design, manufacture, and sell a range of high-tech fire alarm solutions for commercial and industrial applications. The company has production facilities in Pleven, which are based on the "under one roof" model and applies highly efficient process and quality management methods. UniPOS LTD Bulgaria is a pioneer in the field of technical development and manufacturing of safety products, and our personnel are highly professional. Since 2021, UniPOS has been an important part of the Consilium Safety Group, a leading Swedish group in the field of safety technology for the marine, oil and gas, transport, and construction sectors. Our responsibility goes beyond products: we protect human life, the environment, and high-value assets. Our vision is to be the consumer's first choice when safety is of fundamental importance. We are currently looking for a motivated employee to join our team of professionals in the position of: Service Engineer Location: Sofia office Your role: Maintain, and troubleshoot advanced UniPOS equipment, fire alarm systems and periphery devices Program, configure, and commission new and existing UniPOS systems to ensure optimal performance Provide exceptional customer service by assisting with modifications, diagnosing errors, and performing mandatory inspections on existing systems Collaborate effectively with colleagues and external customers through clear and concise communication Provide expert technical assistance to customers by personal consultations on site, via phone and email, ensuring issues are resolved efficiently while maintaining outstanding customer satisfaction Conduct training sessions on UniPOS products and systems for external customers, internal teams, service representatives, and crew members, sharing your expertise to build knowledge across the organization. Prepare and present appropriate materials Attend & complete prescribed training workshops & courses This role offers a unique chance to work at the forefront of safety technologies, providing essential installation, maintenance, and troubleshooting services across our state-of-the-art safety systems portfolio. Your profile: Engineering Degree in Electrical, Electronics, Mechatronics or other suitable qualification Proven experience in troubleshooting, repairing, and maintaining electrical/electronic and mechanical equipment. Familiarity with the operation and application of electronic equipment. Good communication skills in English, fluent Bulgarian Ability to work in a customer-oriented environment Knowledge of MS Office products Ability to perform drawing and pictures /AutoCAD, Corel draw, photoshop or similar/ Valid Drivers License We offer: Labor contract and social benefits Opportunity to be part of the tech transformation Personal development programs Clear growth paths and diverse project opportunities Collaboration in a multicultural environment Exchange of best practices with colleagues worldwide Take the leap and join our team to shape the future of technology and advance your career Full time and on-site position Are you ready to make a significant impact and join us on our mission to become #1 in Safety tech? Since the company was founded, the company’s main goal has been the same – to save lives. We are always interested in hiring talented staff in at UniPOS. In order to apply, please, send your CV. The information you provide is confidential and is under the protection of GDPR. The company will be using it for recruitment purposes only. Documents will be treated in strict confidence. Only selected candidates will be invited for an interview.

Responsibilities

The Service Engineer will be responsible for maintaining, troubleshooting, programming, configuring, and commissioning advanced UniPOS fire alarm systems and peripheral devices. This role also involves providing exceptional customer service, conducting mandatory inspections, and delivering expert technical assistance and training sessions.