Job Title: Service Engineer – Loading Bay Equipment & Industrial Doors
Location: Midlands
Job Type: Full-Time
Reports To: Operations Manager

JOB OVERVIEW:

We are seeking a skilled and motivated Service Engineer to carry out Planned Preventative Maintenance (PPM), servicing, and minor repairs on loading bay equipment and industrial doors across various commercial and industrial client sites. The ideal candidate will have a strong mechanical and electrical background, experience in the field, and a customer-focused attitude.

• Perform PPM and servicing on a range of loading bay equipment, including dock levellers, dock shelters, scissor lifts, wheel restraints, and loading bay accessories.
• Service and maintain industrial doors, including roller shutters, sectional doors, high-speed doors, and fire shutters.
• Conduct safety inspections, functional tests, and report on equipment condition and compliance.
• Identify and carry out minor repairs during service visits, escalating major issues where necessary.
• Complete and submit service reports, job sheets, and compliance documentation accurately and promptly.
• Maintain a high standard of health & safety on site, ensuring all work is carried out in line with industry regulations.
• Liaise with customers professionally, providing clear explanations of work completed and any follow-up actions required.
• Keep service vehicle and equipment clean, stocked, and in good working order.
• Work flexibly to accommodate emergency call-outs or overtime as required.