Service Engineer at Emerson autotmotive

Subang Jaya City Council, Selangor, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

0.0

Posted On

03 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Troubleshooting, Maintenance, Repair, Calibration, Installation, Technical Training, Customer Support, Problem-Solving, Analytical Skills, Communication Skills, Interpersonal Skills, Team Player, Customer Oriented, Result Driven, Driving License, Automation Knowledge

Industry

Automation Machinery Manufacturing

Description

As a Service Engineer, you will be the front line of our customer experience—delivering hands-on on-site service, installation, and commissioning to ensure our equipment performs at its best. You’ll work closely with the sales team to provide timely, practical solutions, support customer applications, and conduct technical training. Beyond service excellence, you’ll play a key role in growing aftermarket opportunities through service, spare parts, and system upgrades, while building strong, long-term relationships with our customers. In This Role, Your Responsibilities Will Be: .Perform on-site service, troubleshooting and repair, maintenance and calibration to ensure equipment operates as per manufacturer specifications. Perform installation, set up and commissioning of equipment at customer locations Provide onsite application support for new and existing application. Collaborate with the sales team to ensure the customer’s expectations are met. Address customer concerns in a timely and professional manner. Fast respond to service calls and customer complaints. Able to evaluate, understand customer needs and requirements, provide effective solution to resolve problems quickly. Conduct technical training for customers on equipment operation and maintenance procedures. Drive aftermarket sales growth through service, spare parts, and system upgrades, fostering long-term customer relationships Who You Are: Proactively anticipates customer needs and delivers value-added services that exceed expectations. Leverages customer insights to guide the development and enhancement of solutions and offerings. Acts as a trusted strategic partner, building, growing, and sustaining profitable, long-term relationships with key accounts. For This Role, You Will Need: Minimum 3 years working experience in equipment services, with a preference for experience in manufacturing or industrial equipment. Possess of Diploma / Degree in Electronics, Mechatronics, Electrical, Mechanical Engineering or related field Hands-on experience in troubleshooting, maintenance, and repair of manufacturing equipment. Strong problem-solving and analytical skills to quickly diagnose and resolve technical issues. Preferred Qualifications That Set You Apart: Understand manufacturing equipment and industrial systems. Knowledge in automation system control is a plus Excellent communication and interpersonal skills with the ability to engage effectively with customers and colleagues at all levels. Being proactive, customer oriented and result driven A team player but able to handle and resolve problem independently with minimum supervision. Must possess a valid driving license and own transport. Willing to travel extensively throughout Malaysia to serve customer needs Our Culture & Commitment to You: At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. WHY EMERSON Our Commitment to Our People At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together. Accessibility Assistance or Accommodation If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com. ABOUT EMERSON Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go! No calls or agencies please.

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Responsibilities

The Service Engineer will deliver hands-on on-site service, installation, and commissioning of equipment, ensuring optimal performance. They will also provide application support, conduct technical training, and drive aftermarket sales growth.