Start Date
Immediate
Expiry Date
18 Sep, 25
Salary
35000.0
Posted On
20 Jun, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Microsoft Word, Excel
Industry
Electrical/Electronic Manufacturing
POSITION: SERVICE ENGINEER (REMOTE UK WIDE AND OPTION FOR OVERSEAS)
Reporting to the: Service Team Leader and Service Manager
Responsible for the service, repair and support of a range of inspection equipment the likes of which are
Industrial Metal Detection, Checkweighing, X-Ray and Vision products.
An ability to communicate clearly and demonstrate patience is essential as training customers in the effective use of our equipment is an important part of the role which is carried out regularly but most commonly as part of the commissioning process.
The role will also require working closely with the Sales Department in the communication of Sales opportunities through upgrades, uneconomic repairs & general awareness of on-site opportunities.
Predominantly UK based however some international travel may be required at times & working to the highest standards & ensuring the highest levels of customer satisfaction.
· Commissioning of new machinery
· Validation Visits
· Service Reports
· Telephone technical support
· Product Training to users, (QC, Maintenance and Operators)
· Successfully applying software enhancements to improve performance of Fortress equipment
· Fault diagnosis and repair
· Ensuring reoccurring issues are resolved in a timely and satisfactory manner
· Feedback to Technical/Production
· Support production with Customer returns
· Assistance with Production activities:
Electronics: Tuning Final QC
Controls: Cabinet and Machine Wiring
Product Testing
· Co-ordination and delivery of ‘after sales’ upgrades and/or refits
Personal attributes - the job-holder will need to demonstrate:
SPECIFIC SKILLS
Please refer the Job description for details