Company Description
Bosch Rexroth is one of the world’s leading providers of Drive and Control Technologies. Regardless of the motion task that customers face anywhere in the world, they will always find a Bosch Rexroth team with local experience and the appropriate know-how from more than 30 industries and all drive and control technologies. Our associates take on their customers’ challenges with passion and persistence until the right solution is found. This is what makes Bosch Rexroth a strong, reliable partner for Mobile Applications, Machinery Applications and Engineering and Factory Automation. As the Drive & Control Company, we develop, produce, and distribute our components and system solutions in over 80 countries.
Bosch Rexroth, dba HydraForce, Inc. offers one of the most comprehensive lines of high-quality hydraulic cartridge valves for the mobile and industrial equipment markets. We design and manufacture high performance valves that meet virtually any need encountered in machine design. Our cartridge valves are designed to fit a wide range of industry-common valve cavities. Our employees enjoy a fast-paced and challenging work environment that provides them with daily opportunities to Power Forward their careers. For almost 35 years, Bosch Rexroth, dba HydraForce, Inc. has been producing the most innovative elector-hydraulic control solutions for the mobile machinery and industrial equipment markets.
Job Description

PHYSICAL REQUIREMENTS:

• The job involves Continuus sitting and frequently standing.
• The job involves lifting weight in-between 10- 25lbs

• Carry out regular communication and calls with customers to develop and maintain effective relationships
• Ensure the RMA response targets are achieved (content and timing)
• Develop and maintain effective relationships with manufacturing & production engineers, supply management personnel, quality and accounting departments
• Define priority of claims to be handled to satisfy customers in the best possible way
• Carry out regular visits to customer production facilities for discussions with manufacturing & production engineers; provide prompt and effective resolution to recurring production issues.
• Actively support problem solving activities; assure the achievement of the different steps and providing suggestions to improve quality level
• Support PMI activities for service (Warranty) harmonization
• Support quality engineers and act as facilitator for customer quality issues at both at customer and HydraForce