Service Engineer at Johnson Controls

, , India -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

0.0

Posted On

08 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HVAC, Chillers, Preventive Maintenance, Commissioning, Customer Engagement, Troubleshooting, Root Cause Analysis, Client Relationships, Service Documentation, Lifecycle Management, Modernization, Data Center Environments, Screw Chillers, Centrifugal Chillers, Technical Expertise, Communication

Industry

Industrial Machinery Manufacturing

Description

Role Overview As an HVAC Service Engineer, candidates will be responsible for delivering high-quality service for Johnson Controls (York) chillers across customer sites. This includes attending breakdowns, executing preventive maintenance, commissioning new systems, and ensuring customer satisfaction through timely and professional support. Candidate will play a key role in driving Lifecycle & Modernization (L&M) business opportunities and maintaining strong client relationships. Key Responsibilities Service Execution: Attend breakdown complaints and perform root cause analysis. Execute preventive maintenance and commissioning of York chillers and other Johnson Controls HVAC products. Ensure all service activities are completed as per contractual scope and timelines. Customer Engagement: Build and maintain strong relationships with customers. Address queries and concerns within agreed SLAs. Ensure high levels of customer satisfaction and trust. Business Growth & Compliance: Identify and generate L&M business opportunities. Ensure timely billing and collection of accounts receivable. Maintain accurate service documentation and compliance with internal processes. How Candidate will Succeed Candidates will thrive in this role by combining hands-on technical expertise with a proactive, customer-centric approach. They will work on York chillers and Johnson Controls systems, contributing to service excellence and business expansion. The ability to lead service delivery, troubleshoot complex issues, and communicate effectively will be key to success. Qualifications & Experience Diploma/Degree in Mechanical, Electrical or Electronics Engineering. 5–7 years of hands-on experience in chiller service, preferably with York chillers. Experience in servicing Data Center environments is highly desirable. Strong troubleshooting and commissioning skills in screw and centrifugal chillers. Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

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Responsibilities

The Service Engineer will attend breakdowns, perform preventive maintenance, and commission new systems for York chillers. They will also ensure customer satisfaction and drive business opportunities through strong client relationships.