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Service Engineer at LionsBot International Pte Ltd

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

0.0

Posted On

25 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Deployment, Servicing, Troubleshooting, User Training, Remote Support, Technical Inquiries, Preventive Maintenance, Robotics, Automation, Analytical Problem-Solving, Product Improvement Feedback

Industry

Automation Machinery Manufacturing

Description

Company Overview LionsBot is an international robotics scale-up on a mission to revolutionise cleaning and service robotics. We are looking for an exceptional Executive Assistant to support our CEO and drive efficiency across the organization Key Responsibilities * Deployment: Commission and set up robots at new customer locations or job sites, ensuring high-quality performance and stable daily operation. * Servicing: Travel to customer sites as needed for onsite support, preventive maintenance and troubleshooting services. * User Training: Train customers on how to use and maintain our cleaning robots, and certify them for proper operation. * Remote Support: Address technical inquiries, quickly identify issues, and troubleshoot robot malfunctions to ensure minimal downtime and maintain customer satisfaction. * Cross Team Collaboration: Work with internal teams to address and solve robot issues, both on-site and for factory returns. Collect feedback to help improve the product and share insights with the R&D team. * Assist with any additional duties assigned by the manager. Qualifications & Experience * Education: Diploma/Degree in Mechanical, Electrical, Electronics, Mechatronics, or a related field preferred. Experience: 2-3 years in technical support or servicing, in robotics or automation. * Candidates with no prior experience but can demonstrate strong character, initiative, and a problem-solving mindset are highly encouraged to apply. If you have a passion for driving meaningful operational improvements, excel at analytical problem-solving, and thrive in a dynamic scale up atmosphere, we invite you to join LionsBot and help shape the future of robotics innovation.

Responsibilities

The Service Engineer will be responsible for commissioning and setting up robots at customer locations, providing onsite support, preventive maintenance, and troubleshooting services as needed. This role also involves training customers on robot usage and collaborating internally to resolve technical issues and improve the product.