Service Engineer - Security at Securitas USA Corporate Services

Guildford, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

38000.0

Posted On

17 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Engineer, Fire Systems, Security Systems, Access Control, Intrusion Protection, Video Surveillance, Door Entry, Audio Alarm Verification, Staff Protection, Public Address, Time & Attendance, LED Lighting, Customer Service, Problem-Solving, Technical Knowledge, IP Networking

Industry

Security and Investigations

Description

Company Description We’re Hiring: Service Engineer - Fire & Security! 📍 Location: Guildford 💰 Pay: £34,000 - £38,000 depending on experience + Opportunities to grow 📅 Hours: Working an average of 40 hours a week - Standby call outs 1-5 ✅ Benefits: Enjoy 25 days' holiday, Company Vehicle, Pension Scheme & many more 🎓 From day one, you’ll gain access to outstanding Learning and Development opportunities and a whole load of benefits from big brand discounts to give back schemes! See a Different World. Where potential is seen and progress is nurtured. At Securitas Technology, we’re searching for a proactive Service Engineer - Fire & Security to maintain and service fire & security systems. In this role, you’ll have the autonomy to take ownership of issues, resolve them effectively, and prevent future challenges. If you’re ambitious and take pride in delivering exceptional service, this is a great chance to develop your skills and progress your career in a supportive, forward-thinking team. As a Service Engineer - Fire & Security , you’ll play a key role in maintaining and supporting our customers’ systems across technologies such as: Access Control, Intrusion Protection, Video Surveillance, Door Entry, Audio Alarm Verification, Staff Protection, Public Address, Time & Attendance, and LED Lighting. ✨Organised, people-focused, and ready to grow? Join a global leader that’s protecting what matters most — and take the next step in your career. Job Description As a Service Engineer, you’ll play a key role in maintaining and supporting our customers’ systems across technologies such as: Access Control, Intrusion Protection, Video Surveillance, Door Entry, Audio Alarm Verification, Staff Protection, Public Address, Time & Attendance, and LED Lighting. Deliver excellent customer service, working closely with the Area Supervisor and National Call Centre. Use PDA management software to manage service calls and maintenance visits. Attend and resolve daily service calls plus scheduled maintenance work. Take responsibility for your vehicle and stock, ensuring they’re properly maintained. Bring a proactive, positive, “can-do” approach to every job. Join the callout rota, with opportunities for additional earning potential. Work flexibly when needed to meet client demand. Be based within ~30 minutes of your working area for responsive service. Please note - The responsibilities listed here aren’t the full picture—but they give you a good sense of the role. If you meet the minimum requirements and believe you’ve got what it takes to succeed, we’d love to hear from you. Qualifications What you'll need: Eligibility & Clearance: Must be eligible to obtain Security Clearance (SC). Technical Knowledge: Intruder systems such as Texecom, Galaxy, Pacom & GE ranges. Access Control (PC-based & standalone): Lenel, CEM, C-Cure, PAC & Paxton. CCTV systems across analogue and IP platforms. Advantageous: experience with Milestone, Dahua, Genetec, and CEM. Strong IP networking skills and understanding of basic electrical principles. Experience & Skills: At least 3 years’ experience in the security systems industry. Proven field service/technical experience. Clean full UK driving licence Solid understanding of industry standards. The right to work in the UK, with a 5-year checkable history Strong problem-solving skills and ability to work independently. Excellent customer service track record. Ability to spot and refer potential sales opportunities (commission available). Good communication, time management, and planning skills.

Responsibilities

As a Service Engineer, you will maintain and support customers' fire and security systems, ensuring excellent customer service and effective issue resolution. You will also manage service calls and maintenance visits using PDA management software.