Service Engineer at Xelix
London E2, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

30 Oct, 25

Salary

65000.0

Posted On

30 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Django, Aws

Industry

Information Technology/IT

Description

ABOUT US

At Xelix, we work with some of the world’s largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate - moving from manual processes to automated, intelligent workflows.
Xelix is a fast-paced scale-up - things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively, whilst remaining profitable. We have over 100 talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun & we love to celebrate a milestone together.
In this role you’ll grow, be challenged and help shape the future of Xelix. If you’re excited about building something special with us, we’d love to hear from you.

Responsibilities

ABOUT THE ROLE

We’re looking for a Services Engineer to join our Consulting team at Xelix. This is a unique hybrid role that combines full-scale back-end engineering expertise with direct customer engagement. The Services Engineer will play a key part in the successful delivery of customer projects and Proof of Value (POVs), acting as a technical expert who bridges the gap between engineering and consulting.
You’ll be critical to enabling the success of both our internal teams and our customers—supporting pre-sales initiatives, building custom deliverables such as reports, exports, and data migrations, and serving as a technical resource throughout the customer lifecycle.
This is a fantastic opportunity for a developer or back-end engineer who’s eager to move into a more customer-facing role while retaining a strong hands-on technical component.

WHAT YOU’LL BE DOING

  • Partnering with consultants and sales engineers to support pre-sales activities, including POVs
  • Coding and delivering custom reports, data exports, transformations, and migrations for enterprise customers
  • Advising on and implementing integration workflows between Xelix and customer systems
  • Collaborating with Engineering to triage and resolve technical challenges during implementation
  • Acting as the technical expert in customer onboarding and project delivery
  • Developing scripts, tools, and automations to streamline service delivery
  • Helping shape internal delivery processes and best practices with your technical input

While the exact process may vary slightly depending on the role, our typical interview stages are:

  • Introductory Call – A short Teams conversation with a Talent Partner to discuss your background and the opportunity.
  • Hiring Manager Interview – A 30–45 minute Teams meeting to explore your experience and fit for the team.
  • Technical Task or Presentation – A role-relevant exercise to demonstrate your skills and approach.
  • Final On-site Interview – An in-person meeting with our senior leadership team and co-founders at our office
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