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Service Excellence Specialist-WBG HO / IPO / CIP-Wholesale Integrated Servi at Kotak Mahindra Bank

, , -

Full Time

Start Date

Immediate

Expiry Date

07 Mar, 26

Salary

0.0

Posted On

07 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Excellence, Customer Experience, Service Quality, Process Improvement, Collaboration, Stakeholder Engagement, Best Practices, Wholesale Banking

Industry

Banking

Description

The Service Excellence Specialist (SES) plays a critical role in driving operational excellence and enhancing customer experience across wholesale banking services. This role involves close collaboration with internal stakeholders to identify service gaps, streamline processes, and implement best practices that align with the bank’s commitment to delivering superior service quality.

Responsibilities

The Service Excellence Specialist is responsible for driving operational excellence and enhancing customer experience in wholesale banking services. This includes collaborating with internal stakeholders to identify service gaps and streamline processes.