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Service Excellence Specialist-WBG HO / IPO / CIP-Wholesale Integrated Servi at Kotak Mahindra Bank

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

24 Aug, 26

Salary

0.0

Posted On

26 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Excellence, Customer Experience, Process Streamlining, Stakeholder Collaboration, Service Quality Management

Industry

Banking

Description

The Service Excellence Specialist (SES) plays a critical role in driving operational excellence and enhancing customer experience across wholesale banking services. This role involves close collaboration with internal stakeholders to identify service gaps, streamline processes, and implement best practices that align with the bank’s commitment to delivering superior service quality.

Responsibilities

The role focuses on driving operational excellence and enhancing customer experience within wholesale banking services. It involves collaborating with internal stakeholders to identify service gaps and implement best practices for superior service quality.