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Service Executive at Getinge

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

03 Jan, 26

Salary

0.0

Posted On

05 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Coordination, Negotiation, Customer Service, Logistics, Team Management, Problem Solving, Contract Management, Service Management, Project Management, Technical Support, Spare Parts Management, Field Service, Customer Relationship Management, Sales Support, Site Inspection

Industry

Medical Equipment Manufacturing

Description

Regional Service ManagerCommunicate with Team Members on daily basis regarding their requirements. • Discussion on Service calls with FSE/SP on case-to-case basis Monitoring Coordination with logistic Team for Spare Part Movement • Coordination with back-office Team for fulfilling FSE / SP's requirement. • Discussion with SD, ZSH & PTS on critical Issues (on case-to-case basis) • Contract & Payment follow up with FSE, SP & Customers • To Attend Negotiation Meeting with customer • Customer visit within region to address customer Queries & Contract /Spare Parts Negotiation • To Arrange FSE / SP with sales Team for presale discussion /Site Inspection • To Arrange FSE / SP for Project work as & when required • To Arrange FSE /SP to warehouse for removing spare parts from demo unit to fulfill customer's urgency (in case spare parts is not available in stock) / to replace parts in ship hold Equipment.Regional Service Manager

Responsibilities

The Service Executive will communicate with team members daily to address their requirements and monitor service calls. They will coordinate logistics for spare part movement and follow up on contracts and payments with field service engineers and customers.