Service Experience Advisors at Blyss Journeys
Lansing, Michigan, United States -
Full Time


Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Interpersonal Skills, Detail-Oriented, Organizational Ability, Independent Work, Customer Service, Coordination, Research, Scheduling, Record Keeping

Industry

Travel Arrangements

Description
We are seeking proactive, detail-oriented individuals to join our team as Service Experience Advisors. In this fully remote role, you will guide clients through personalized service coordination, ensuring accuracy, responsiveness, and a positive overall experience. This opportunity is ideal for individuals who enjoy working with people, managing details, and providing exceptional customer support. Key Responsibilities Serve as a primary point of contact for client inquiries and service requests Consult with clients to understand preferences, timelines, and expectations Research and coordinate reservations, scheduling, and related arrangements Prepare confirmations, summaries, and organized client documentation Communicate with service partners to ensure accurate coordination Manage changes, updates, and adjustments efficiently Maintain accurate records and detailed client files Deliver consistent, solution-focused customer service Qualifications Reside in the United States or Mexico (preferred) Strong communication and interpersonal skills Detail-oriented with strong organizational ability Comfortable working independently in a remote environment Reliable computer and high-speed internet connection What We Offer Flexible part-time or full-time scheduling 100% remote work environment Comprehensive training Supportive team structure Opportunities for growth and advancement
Responsibilities
Service Experience Advisors will act as the primary point of contact, guiding clients through personalized service coordination, including understanding preferences, researching arrangements, and preparing necessary documentation. They must also communicate effectively with service partners to ensure accurate coordination and manage any changes or updates efficiently.
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