At KONE, our mission is to improve the flow of urban life. As a global leader in the lift and escalator industry, KONE provides lifts, escalators and automatic doors, as well as solutions for maintenance and modernisation to add value to buildings throughout their life cycle.
We are now looking for a Service Field Trainer to join our Technical Help Desk team on a full-time basis covering London & South East.
Service Field Trainer provides ongoing development of our maintenance field operatives, enhancing their competencies. You will plan and conduct new and existing KONE methods trainings, proactively preparing operatives for new products and services impacting methods, processes, and tools. You will identify competence development needs (together with business and function stakeholders), develop and localize technical trainings. Service Field Trainers enable improvement in productivity by utilizing our digitalization and connectivity solutions and plays key role when building stronger local technical hubs.

QUALIFICATIONS AND PREVIOUS EXPERIENCE:

• 5+ years of experience in lift service, maintenance, minor repairs
• NVQ3 in Lift engineering or equivalent
• Good technical understanding of product and service solutions and methods, knowledge of KONE and non-KONE equipment
• Good digital and IT skills
• Good communication and interpersonal skills
• Willing to travel within the front line.
• Willingness to learn.
• Good written and spoken English.
• UK driving license

PLEASE NOTE: THIS ROLE IS NOT SUITABLE FOR SPONSORSHIP.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/career