SERVICE IMPROVEMENT TECHNICAL SPECIALIST

Position Number: 0065537 & 0065542
Location: Parkville
Role type: Full-time; Fixed-term for 24 months (Multiple roles available)
Department/School: Enterprise Performance Group; Chief Operating Officer Portfolio

Salary: UoM 10 - $149,670 p.a. plus 17% super

• Lead business and service improvement initiatives, driving enhancements and fostering a culture of innovation across the university.
• Empower staff with expert methodologies like Lean and Six Sigma, delivering lasting, high-impact improvements that align with strategic goals.
• Investing in you - benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.

YOU MAY BE A GREAT FIT IF:

We are seeking a dynamic leader, deeply versed in improvement methodologies, who ignites passion for human-centered change. This individual will possess exceptional problem-solving and project management skills, driving large-scale initiatives with strategic vision. They will be a compelling communicator and trainer, empowering teams and senior stakeholders through engaging workshops and fostering a culture of continuous improvement. With gravitas and a growth mindset, they will inspire and influence across a complex organisation, ensuring alignment and commitment to transformative change.

WORKING AT THE UNIVERSITY – WHAT YOU NEED TO KNOW

This role requires the successful candidate to maintain a Working with Children Check The successful candidate can apply for the WWCC as part of the onboarding process. In the case the selected candidate doesn’t have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.
Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.

• Elevating Capability: Lead and coach on advanced improvement methodologies, ensuring best practice adoption across the university.
• Delivering Impact: Drive high-value improvement projects, enhancing services and processes, and delivering measurable results.
• Embedding Sustainability: Champion strategic improvements, ensuring lasting value and alignment with university goals.
• Empowering Through Training: Develop and deliver targeted training, equipping staff with essential improvement skills.