Service Lab and Service Provider Strategy, Staff Product Marketing at 10x Genomics
Pleasanton, California, United States -
Full Time


Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

0.0

Posted On

12 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Growth, Retention, Advocacy, Strategic Marketing, Service-Centric Business Models, GTM Strategies, Customer Segmentation, Commercial Service Marketing, Leadership, Communication, Customer Insights, Cross-Functional Teams, Influence, High-Energy Advocacy

Industry

Biotechnology Research

Description
Design and Deliver high-impact enablement programs focused on customer growth, retention, and advocacy. Experience: Six or more years of experience in the life science field, with demonstrated strategic marketing in life sciences, diagnostics, or complex technology service environments. Education: Bachelor of Science (BS) in a scientific discipline. Commercial Acumen: Strong, comprehensive understanding of service-centric business models, including the dynamics of CRO, service provider, and core lab operations. GTM Expertise: Proven ability to build and execute differentiated positioning and Go-to-Market (GTM) strategies at the platform or portfolio level. Insight & Segmentation: Deep capability in customer segmentation, commercial service marketing, and synthesizing customer and stakeholder insights into action. Leadership & Influence: Exceptional leadership skills, a relentless curiosity, and the ability to inspire cross-functional teams and influence at all levels. Communication: Outstanding, clear, and articulate communication skills--able to distill large initiatives into compelling, actionable direction for diverse audiences. Advocacy: Demonstrated ability to be a high-energy advocate internally and externally for customers, partners, and teams.
Responsibilities
Design and deliver high-impact enablement programs focused on customer growth, retention, and advocacy. The role involves synthesizing customer and stakeholder insights into actionable strategies.
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