• We will only be considering Australian Citizens and Permanent Residents for this role* 
  Service Level Performance Analyst
  At Optus, we don’t sit back and let the future happen to us - we’re out there making it. By expanding into new technology and relentlessly improving every day, we’re creating a better tomorrow for all Australians.
  We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. 
  Join our Enterprise Business team as a
  Service Level Performance Analyst
  ,
  where you’ll play a pivotal role in delivering accurate, timely, and insightful SLA performance reporting to our strategic clients, including state government partners. In this data-focused and customer-facing role, you’ll help ensure we meet contractual obligations, support continuous service improvement, and reduce service credits—making a direct impact on Optus’ performance and reputation.

Please refer the Job description for details