Service Line Sales Manager- BPO at Cognizant
Sydney, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

08 Aug, 25

Salary

0.0

Posted On

12 May, 25

Experience

7 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Presentation Skills

Industry

Marketing/Advertising/Sales

Description

About the Role:
We are seeking a dynamic and experienced Senior Digital BPO Sales Specialist to join our team and contribute to the growth in the AnZ market. The ideal candidate will have a deep understanding of the Business Process Outsourcing (BPO) landscape, across Enterprise and Vertical services, within the Australian and New Zealand markets. This role requires a seasoned hunter with a proven track record of closing new logo deals and managing renewals. The candidate should be proficient in articulating and presenting the art of the possible with Tech and AI-led modern operations, while also being able to challenge the status quo and present client-centric modern BPO solutions.

Key Responsibilities:

  • Lead sales efforts and drive new business opportunities within the BPO sector in Australia and New Zealand.
  • Articulate and present the capabilities and advantages of Tech and AI-led modern operations to potential clients.
  • Develop and execute strategies to challenge the status quo, introducing innovative and client-centric BPO solutions.
  • Utilize AI-led problem solving to address client needs and enhance service delivery.
  • Manage the entire sales cycle, from lead generation to contract negotiation and deal closure.
  • Maintain and strengthen relationships with existing clients to ensure renewals and identify upsell opportunities.

Qualifications:

  • Minimum of 7 years of experience in BPO sales within the Australian/New Zealand market.
  • Proven track record of closing new logo deals and managing renewals.
  • Strong knowledge of Tech and AI-led modern operations.
  • Excellent communication and presentation skills, with the ability to articulate complex ideas effectively.
  • Experienced in AI-led problem solving and presenting innovative solutions.
  • Ability to travel as needed to meet with clients and stakeholders.

Skills and Competencies:

  • Strong sales and negotiation skills.
  • Ability to think strategically and challenge the status quo.
  • Proficient in presenting client-centric solutions.
  • Deep understanding of the BPO landscape and market trends in Australia and New Zealand.
  • Exceptional problem-solving abilities, leveraging AI and modern technologies.
  • Self-motivated, goal-oriented, and able to work independently or as part of a team.
Responsibilities
  • Lead sales efforts and drive new business opportunities within the BPO sector in Australia and New Zealand.
  • Articulate and present the capabilities and advantages of Tech and AI-led modern operations to potential clients.
  • Develop and execute strategies to challenge the status quo, introducing innovative and client-centric BPO solutions.
  • Utilize AI-led problem solving to address client needs and enhance service delivery.
  • Manage the entire sales cycle, from lead generation to contract negotiation and deal closure.
  • Maintain and strengthen relationships with existing clients to ensure renewals and identify upsell opportunities
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