Our purpose is to make great financial decision making a breeze for everyone, and that purpose drives us every day.
It’s why we’re on a mission to create an automated quoting engine, with the simplest of experiences, wrapped in a brand everyone loves!
We change lives by making it simple to switch and save money and that’s why good things happen when you meerkat.

SOME OF THE GREAT THINGS YOU’LL BE DOING:

• Supporting the definition, documentation, adoption, and operation of core Service Management processes and procedures, including but not limited to Incident Management, Problem Management, and Release Management.
• Collaborating with the wider business teams to support process improvements and service enhancements.
• Identifying and recommending opportunities for continual service improvement to enhance business value.
• Engaging with stakeholders and assisting in company-wide communications for priority incidents.
• Contributing to increasing process maturity and effectiveness through Continuous Service Improvement.
• Advocating for the end customer, ensuring a strong customer focus when managing incidents.
• Supporting the generation of monthly operational reports, including detailed analytics.
• Helping to educate the business on relevant service management processes.
• Participating in an out-of-hours incident management support team as required.

OUR PEOPLE BRING OUR PURPOSE TO LIFE.

We champion a culture of innovation and challenge. We have over 300 tech experts across our teams all using the latest tools and technologies including Docker, Kubernetes, AWS, Kafka, Java, Scala, Python, .Net Core, Node.js and MongoDB.