ABOUT YOU

You’re someone with strong communication and problem-solving skills who thrives in fast-paced environments. You know Agile, Scrum, and ITIL frameworks and are always looking for ways to automate and improve processes. You’ve got hands-on experience with Atlassian tools—especially Jira Service Management and Confluence—and you’re comfortable designing scalable solutions that meet business needs. Experience with reporting, dashboards, and integrating Jira with other tools is a big plus. If you have Atlassian certifications and a background in IT or related fields, even better!

ABOUT THE ROLE

In this pivotal role, you’ll be responsible for the administration, configuration, and continuous improvement of Atlassian products (Jira, Confluence, JSM, etc.). Acting as the key bridge between business and technology, you’ll help align Atlassian platforms with strategic goals - delivering insightful data, smarter workflows, and streamlined operations across our national network.