Service Manager at ABB

Thermi, Macedonia and Thrace, Greece -

Full Time

Start Date

Immediate

Expiry Date

03 May, 26

Salary

0.0

Posted On

02 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Strategy, Team Management, Customer Focus, Technology Promotion, P&L Management, Service Growth, Innovation, Leadership, Sales Empowerment, Digital Tools, Account Management, Change Management, Collaboration, Technical Experience, Fluency in Greek, Fluency in English

Industry

Automation Machinery Manufacturing

Description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This Position reports to: Business Manager - Commercial&Operations Your Goal: Accelerate Service Growth In this role you'll shape and execute an effective service strategy, aligned with global and regional goals. You'll manage performance through a highly skilled team, and you'll work to grow our installed base customer portfolio across Greece and Cyprus. As Greece Service Manager you’ll be leading our Energy Industries division, and you'll be a member of the Energy Industries Management Team. This is a commercial leadership role where your strategic thinking, customer focus, and ability to promote technology will be crucial for shaping our financial landscape. You’ll be based in Greece, working with industries like Energy, Oil & Gas, Chemicals and Water. You’ll help customers operate smarter, safer, and more efficiently. You will be mainly accountable for: Manage P&L to meet performance objectives Design and deliver the Greek service growth strategy Innovate service offerings tailored to the local market, leveraging global capabilities Inspire and develop a knowledgeable service staff to realize their full potential Increase profit margins through efficient execution and prioritizing customer experience Empower sales to increase service revenue and unlock new opportunities Ensure seamless service-sales cycles, boosting customer retention and upsell potential Promote the application of digital tools to enhance productivity and transparency Act as key account sponsor for strategic customers, building long-term partnerships Qualifications for the role: Bachelor’s or Master’s degree in Electrical or Mechanical Engineering Demonstrated experience in managing teams or individuals Experience in service sales, agreements, and channel partner management, preferably within Energy or Industrial sector Technical experience on DCS & SCADA systems, L3 digitalization and cybersecurity will be positively considered Effective leadership skills, a team-centered approach, and proficiency in implementing strategies Fluency in Greek & English language Change management skills with learning agility and ownership A collaborative mentality – internal cooperation with Operational and other teams Ability to travel within Greece & Cyprus We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

Responsibilities

In this role, you'll shape and execute an effective service strategy aligned with global and regional goals while managing performance through a skilled team. You will be accountable for managing P&L, designing service growth strategies, and promoting customer retention.