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SERVICE MANAGER assistant at Crain Automotive

Fort Smith, Arkansas, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Oct, 26

Salary

0.0

Posted On

04 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Coordination, Scheduling, Customer Service, Inventory Monitoring, Record Keeping, Multitasking, Interpersonal Communication, Problem Solving, Service Management Software, Automotive Service Management

Industry

Motor Vehicle Manufacturing

Description

SERVICE MANAGER ASSISTANT LOCATION: Crain Hyundai of Fort Smith 3600 S Zero St, Fort Smith, AR, 72908 JOB SUMMARY Crain Hyundai of Fort Smith is seeking a dedicated and organized Service Manager Assistant to support the Service Manager in overseeing daily service department operations. The ideal candidate will help ensure efficient workflow, excellent customer service, and effective communication between customers, technicians, and management. KEY RESPONSIBILITIES * Assist the Service Manager in coordinating service department activities and workflow. * Help manage service appointments, scheduling, and technician assignments. * Communicate with customers regarding service status, estimates, and follow-ups. * Support in maintaining accurate service records and documentation. * Assist in monitoring parts inventory and ordering supplies as needed. * Help ensure compliance with dealership policies and manufacturer standards. * Collaborate with other departments to facilitate smooth operations. * Provide excellent customer service and address customer concerns promptly. QUALIFICATIONS * High school diploma or equivalent; additional education or certifications in automotive service management is a plus. * Previous experience in automotive service or dealership environment preferred. * Strong organizational and multitasking skills. * Excellent communication and interpersonal abilities. * Proficient with computer systems and service management software. * Ability to work in a fast-paced environment and handle multiple priorities. * Customer-focused attitude with problem-solving skills. HOW TO APPLY If you are interested in joining our team at Crain Hyundai of Fort Smith as a Service Manager Assistant, please submit your resume and cover letter to our HR department or apply in person at the dealership.

Responsibilities

Support the Service Manager in overseeing daily operations, including workflow coordination and technician assignments. Act as a primary point of contact for customers regarding service status, estimates, and follow-ups.