Service Manager at Hastings End at Billingsley Company

Coppell, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Aug, 26

Salary

0.0

Posted On

26 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Financial Management, Operational Management, Strategic Planning, Staff Development, Team Building, Fair Housing Law Compliance, Vendor Management, Budgeting, Preventive Maintenance, Yardi, Customer Service, Contract Negotiation

Industry

Real Estate

Description

We are seeking an experienced Service Manager to oversee the maintenance and service operations at one of our newest Class A properties - The Chloe. The ideal candidate will be responsible for managing a broad range of maintenance and capital improvement projects, ensuring that all activities adhere to the allocated budget and uphold the highest standards of quality and efficiency. Key Responsibilities Collaborate with the Portfolio Manager to monitor and manage Turnover, Capex Funds, and Repair & Maintenance Budgets. Assist in the development and management of the service budget, ensuring alignment with financial forecasts and operational goals. Negotiate and manage service contracts, overseeing vendor and contractor engagements to ensure compliance with quality standards and budget constraints. Conduct comprehensive inspections across various areas including turnovers, pools, landscaping, and amenities, ensuring they meet our high-quality standards. Implement and oversee preventive maintenance programs, ensuring timely completion of necessary repairs and maintenance. Develop and maintain emergency action plans for the property. Hire, train, and manage maintenance staff, fostering a productive and engaged team environment. Evaluate staff performance, provide coaching, and take corrective actions when necessary, including staffing decisions. Ensure compliance with all company policies and procedures, as well as local, state, and federal regulations regarding property maintenance and management. Performance Requirements Proven expertise in financial and operational management within the property service sector. Strong knowledge of fiscal management, business analysis, and strategic planning. Excellent leadership skills with a focus on staff development and team building. Advanced understanding of Fair Housing laws and other regulatory requirements. Exceptional communication and interpersonal skills, capable of effectively managing relationships with stakeholders at all levels. Proficiency in Yardi or similar property management software, along with standard office software. Qualifications High school diploma or equivalent; higher education or certifications in property management preferred. At least 6 years of experience in a managerial role within multifamily property maintenance. Required certifications: EPA, CPO, and MPO. Familiarity with OSHA safety regulations. Exceptional customer service orientation. Flexibility to work on-call during emergencies, including weekends, evenings, and holidays. Valid driver's license with a clean driving record for the past 12 months. Why Join Us? You will be part of a dynamic team that is dedicated to providing exceptional service to residents and maintaining the highest level of satisfaction at some of the most prestigious properties in the industry. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth. Commitment to Excellence: Our mission is to uphold the highest standards of service and excellence. Our leaders are committed to fostering a workspace that embodies integrity, accountability, and a passion for exceeding expectations.

Responsibilities

Oversee maintenance and capital improvement projects at a Class A property while managing budgets and service contracts. Lead and develop the maintenance staff to ensure high-quality property standards and regulatory compliance.